Klarna Finance
Thinking of choosing finance?
Finance is a great way to spread the cost of your shed or summer house purchase. To make it easy we've teamed up with Klarna whose technology lets you apply for and complete the loan application quickly and easily.
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 170,000 online stores. Over 60 million consumers worldwide have already trusted Klarna to securely handle their payments.
If you would like to choose to pay by finance, the application form should only take a couple of minutes to complete and you'll receive an quick decision.
Information and payment plan options
You can spread the cost with fixed payments, using the best repayment method for you. There are 5 payment terms to choose from, to offer you flexibility with your repayments.
Choose between:
6 months or 12 months at 0% interest
24 months, 36 months or 48 months at 9.9% APR
No money will be taken until your loan has been approved by Klarna.
0% interest & 9.9% interest options:
Repayments are straightforward and easy to manage. Simply pay your monthly instalment by card through the Klarna app (it’s easy to set up regular direct debit payments from your bank account too), and you can also use the app if you want to settle your balance early.
A 10% deposit will be required as standard.
Example: Representative APR 9.9% APR with an assumed credit limit of £1,200 and a purchase rate of 9.9% p.a.
Your responsibility and risk
You are responsible for making the agreed repayments on time and in full. Making these repayments in full as agreed means you’ll be able to spread your payments across the time frame agreed – helping you get the building you want without having to pay up front.
Late or missing payments may have serious consequence for you and cause you serious money problems. Your credit rating may be affected which will make it more difficult to obtain credit in the future.
How to apply
Ordering by phone with the Tiger sales team
- Detail your order with your Tiger representative
- Choose your preferred payment option
- You will be sent the same simple Klarna application form by email or text to complete, with a decision in seconds!
Eligibility
The finance options are only available to UK residents aged 18 or over, with at least 3 years continual address history. Goods must be delivered to the billing address.
FREQUENTLY ASKED QUESTIONS
What do I need to provide when I make a purchase?
If you want to make a purchase with a Klarna Account you need to provide your mobile phone number and your email address as well as name, billing address and your date of birth. Your mobile number is required in case we need to reach you.
You will also need payment details for the 10% deposit Klarna require if accepted for credit.
All statements will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive monthly statements and so be liable for late payment fees.
How can I increase my change of being accepted?
Klarna is unique and offers finance options based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered pay later terms by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had a loan before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.
Will a credit search be made against me?
Similar to all traditional finance providers who offer products of this nature, with the customer’s consent a hard credit check is undertaken. There will be a record of the search on your credit file with the CRA. If you fail to pay on-time in accordance with the, the credit reference agencies are informed which may have an impact on their credit score.
Can I pay before the due date?
For 0% interest & 9.9% interest finance options you can also use the Klarna app if you want to settle your balance early.
Could my application be declined?
Applications can be declined for a whole host of reasons. Unfortunately, we are not given the reason why a customer is declined for a credit application. The authorisation process is carried out by the Klarna Bank AB and Tiger Sheds has no part in the decision.
If you wish to find out more please contact the Klarna Bank AB directly. Their details can be found in the email you will have received from Klarna Bank AB confirming the lending decision.
I have been asked to go to Klarna’s site. Is this correct?
If you have chosen to spread payments with 0% interest, or with 9.9% interest, through Klarna, they will send you an email with further details on how to pay.
Can I pay less than the amount owed each week?
If you are on a monthly payment agreement using Slice It (0% or 9.9% options) that payment must reach Klarna by the payment due date. This payment is the amount agreed to be paid to maintain your schedule on your Klarna Account. Should you pay less than this it will mean your remaining balance will be recalculated to account for the lower payment made.
Klarna will also report information to credit reference agencies about the payments you make, and about any payments that you fail to make on time. Late or missing repayments may have serious consequences for you and cause you serious money problems. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.
How do I manage my Klarna Account
Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement. If you need further assistance, you can contact Klarna’s Customer Service team.
How is my statement sent?
If you using an agreed credit through Slice It (the 0% interest & 9.9% interest options) Klarna will send your monthly statement notification via email with instructions on how to make a payment and an overview of your Klarna Account.
How do I make a payment?
First, log in at http://www.klarna.com/uk and visit your Klarna Account overview page. Then, simply select ‘Make a payment’ and enter the amount you wish to pay towards your balance. Should you have any questions or concerns when making a payment you can contact Klarna’s Customer Service at https://www.klarna.com/uk/customer-service/
Is my payment safe?
Payment information is processed securely by Klarna. No payment information (including card details) is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.
Have you received my payment?
Klarna will notify you via email and push notification when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments by logging in at http://www.klarna.com/uk
I haven’t received an email with my statement
Please contact Klarna’s Customer Service via live chat or phone. They will be able to provide you with details on how to pay. You can find their contact details on www.klarna.com/uk/customer-service
What happens if I cancel or return my order?
As soon as we have accepted your cancellation/return – only if permissible according to our terms and conditions, then Klarna will make any necessary adjustments to your balance and provide further help if needed (if paying on Slice It)
I have cancelled my order. How will I receive a refund?
As soon as Tiger have registered your cancellation or your return, Klarna will credit the balance back to your Klarna Account within the next 5 business days.
The refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Klarna Customer Service.
Once the store has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, Klarna shall refund any payments collected and cancel any future scheduled payments.
I’ve received my monthly statement and a payment is due, but I’ve not received my goods
You should of course not pay your statement until you've received your goods. In this case, contact the customer service team for Tiger Modular for an update on your order, and inform Klarna Customer Services so that they can postpone the due date on your payment.
I still have questions regarding my payment
Visit Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.
What happens if I miss my payment?
Your monthly payment must reach Klarna by the payment due date. Klarna will also report information to credit reference agencies about the payments you make, and about any payments that you fail to make on time. Late or missing repayments may have serious consequences for you and cause you serious money problems. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.
If at any time you miss consecutive payments, Klarna may serve you a default notice requiring you to repay what you owe. If you fail to do so, Klarna may terminate the Agreement and assign or sell the debt to a debt collection agency who will become responsible for recovering the debt themselves. If you are having trouble making repayments, please get in touch with Klarna customer service via the support section of the Klarna app or via Klarna’s customer support page.
Who is the finance provided by?
Tiger Modular Limited in an IAR (Introducer Appointed Representative) for Woodlands Home & Garden Group Limited. Woodlands Home & Garden Group Limited is registered with Companies House at Calverley Lane, Leeds LS13 1NP in England & Wales. Company number 00132673.
Woodlands Home & Garden Group Limited is authorised and regulated by the Financial Conduct Authority (FRN 914564) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers, including Klarna Financial Services UK Limited. Finance is only available to permanent UK residents aged 18+, subject to status, T&Cs and late fees apply. Klarna.com/uk.terms-and-conditions.
Klarna is Authorised by the Swedish Financial Services Authority (Finansinspektionen) and is subject to limited regulation by the Financial Conduct Authority. Details about the extent of our regulation by the Financial Conduct Authority are available from us on request. Finance is only available to permanent UK residents aged over 18, subject to status, terms and conditions apply. Registered office: Sveavagen 46, 111 34 Stockholm, Sweden. Corporation ID number: 556737-0431
Klarna is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. For more information please visit www.klarna.com. Finance is only available to permanent UK residents aged between 18-80, subject to status, terms and conditions apply.
